Pre-Owned Sales Consultant

Lexus of Dayton, a Hudson Automotive company, is looking for a Pre-Owned Sales Consultant to join our team.

Hudson Automotive is a third-generation, family-owned and operated business proudly serving customers with all their automotive needs. Founded in 1948, Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 31 dealerships and more than 2,000 employees throughout South Carolina, Georgia, North Carolina, Ohio, Louisiana, Kentucky and Tennessee.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyota’s President's Award, Nissan’s Global Award, Ford’s Presidents Award and the Honda President’s Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

Every employee with Hudson Automotive is absolutely critical to our success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Join our amazing team at Lexus of Dayton to build a career with Hudson!

Benefits

Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Vacation/Holidays
Paid Training
Employee discounts on products & services
Balanced work schedule
SUMMARY

Sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction.
ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.
Satisfies the transportation needs of used-vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories, etc.
Provides thorough product information and demonstration to all prospects.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
Exhibits a high level of commitment to customer satisfaction.
Utilizes dealership sales control and follow-up system.
Knows and understands the federal, state, and local laws which govern retail auto sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title, etc.).
Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank, and ensures all features are operational) prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development and follow-up system.
Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
Attends sales meetings.
Helps with the used-vehicle inspection process.
Helps to keep the used-vehicle department neat and clean.
Maintains a professional business appearance.
Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Other duties may be assigned.
EDUCATION and/or EXPERIENCE

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.